Refund Policy

Updated May 25th, 2026

Life happens.

If something comes up and you find yourself in a jam and are unable to attend, we want to make this as simple and fair as possible for both sides. Pick up the phone and call our Enrollment Manager Denis Aberg at (702) 449-8680 and explain your situation.

Generally speaking, Refunds and Cancellations are governed by the timelines on this page along with our Terms and Conditions of Participation. We will do everything in our power to take care of you so please reach out to us.

If you do not wish to donate your tickets to a family in need, the following refund options and schedule applies:

Questions about your tickets?

Please reach out to us directly and we’ll do our best to help.
We know attending this event is a real commitment, and we want every family to feel taken care of.

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